Notification of Changes
This policy was initially enacted as of May 27, 2016. We have just overhauled our Policy on 3/25/2025 If we decide to change our privacy policy, we will post those changes on all RC Cook Insurance Agency, Inc. Websites so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
RC Cook Insurance Agency, Inc. Privacy Policy
Effective Date: 3/25/2025
At RC Cook Insurance Agency, Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website or communicate with us.
1. Information We Collect
We collect information in the following ways:
- When You Contact Us: If you request a quote, sign up for emails, or ask about our services, we may collect your name, phone number, email, and other contact details.
- When You Visit Our Website: We use website tracking tools to collect non-personal data, such as your device type, IP address, and browsing activity.
- When You Interact With Insurance Carriers: If you choose to contact an insurance company listed on our website, you may provide them with personal information directly.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your information to respond to inquiries, provide insurance quotes, and communicate with you about your policy.
- To Improve Our Website: We analyze visitor activity to make our website easier to use.
- To Send Important Updates: If you sign up, we may send you emails about policy updates, special offers, or industry news. You can opt out at any time.
3. How We Share Information
We do not sell, rent, or share your personal information for marketing by third parties. However, we may share information in these cases:
- With Service Providers: We may work with trusted companies that help us run our website, process transactions, or provide customer service. These partners must keep your information private.
- With Insurance Carriers (If You Request It): If you ask us for an insurance quote, we may share the necessary details with the carriers you choose. We do not share your information with multiple companies unless you give direct permission.
- For Legal Reasons: If required by law, we may share information to comply with regulations, prevent fraud, or respond to government requests.
4. Contacting Insurance Carriers
Our website lists insurance company contact information for your convenience. If you click a link to an insurance carrier, you are leaving our site and will be subject to their privacy policy.
👉 Important: Clicking a link to a carrier does not mean you are agreeing to receive marketing messages from them. Always review their privacy policy before providing personal information.
5. How to Control Your Information
- Opt Out of Emails: You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any email.
- Opt Out of Text Messages: If you receive marketing texts, you can reply “STOP” at any time to stop future messages.
- Change or Delete Your Information: If you would like to update or remove your information, email us at [email protected]
6. Security Measures
We take your privacy seriously and use industry-standard security measures to protect your personal information. This includes encryption, firewalls, and restricted access.
However, no system is 100% secure. We encourage you to be cautious when sharing personal information online.
7. Cookies & Website Tracking
- We use cookies (small files stored on your device) to improve your experience on our website.
- Cookies help us remember your preferences and analyze website traffic.
- You can disable cookies in your browser settings, but this may affect website functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.
If you have questions, contact us at [email protected] or call 330-296-3628.
Who we share your data with
No one other than an insurance carrier that we would quote your protection with.
Why We’re Different
You may think you want the cheapest insurance you can find, but realize you may not be getting everything you bargained for…
While most insurance products are similar in price and function, insurance providers are very different when it comes to structuring a policy that actually covers you.
There’s no such thing as a one-size-fits-all insurance policy when it comes to your business.
We’re your neighbors. We protect businesses and people we know and care about, and that means we always look for ways to protect you better, including carefully choosing the insurance companies we represent to be both affordable and responsive.
Contact us and let the professionals at our company help you forge the strongest shield possible to help you protect the things you are working hard to build.