Privacy Policy

RC Cook Insurance Agency, Inc.’s Privacy Policy

At RC Cook Insurance Agency, Inc. we respect and protect the privacy of our customers and those who use our website. The following Privacy Statement provides details about how your personal information is collected and used. This privacy statement applies to all RC Cook Insurance Agency, Inc. websites.

Information Collection and Use

RC Cook Insurance Agency, Inc. is the sole owner of information collected on our web site or in person. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. RC Cook Insurance Agency, Inc. collects information from our users at several different points on our websites and in person.

Our websites offer several opportunities for visitors to register for promotional and informational mailings, for territory proposals and for quotes on property and casualty insurance. These registration forms enable users to opt-in to RC Cook Insurance Agency, Inc.’s mailing lists and require users to give contact information (such as zip code, name and email address). We use this contact information to send information about our company and our products and services. Notice is given at the point of collection to enable users to choose whether or not they consent to the usage terms. Those who have signed up and subsequently wish to withdraw their participation may opt-out of receiving future mailings at any time (see the choice/opt-out section below).

We also keep track of activity on our website via log files stored on our web servers. We collect information such as IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. We use our logs of your website activity to assist us in offering you a personalized Web experience, assist you with technical support, diagnose problems with our server, administer our website and to tailor our product and service offerings to you.

Security and Privacy

We take every precaution to protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we collect sensitive account information such as credit card numbers, we protect its transmission through the use of encryption such as the Secure Socket Layer (SSL) protocol.

RC Cook Insurance Agency, Inc. takes care to reinforce the importance of our website visitors’ security and privacy among our employees. Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

We will never share, sell, or rent your personal information with third parties for their promotional use. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing additional tools). The contracts prohibit them from using any of your personal information for their own purposes, and they are required to maintain the confidentiality of the information we provide to them. We may also disclose information to partners who introduced you to RC Cook Insurance Agency, Inc.’s services in order to ensure they are properly compensated for their efforts. Lastly, we may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as court order, subpoena, search warrant, or law enforcement request.

Choice/Opt-out

RC Cook Insurance Agency, Inc.’s Anti-Spam policy tolerates only permission-based email. In addition, users always have the opportunity to opt-out or change preferences via a link in the footer of all non-transactional email messages. These options are made available when you sign-up for our email lists and in email messages delivered from our company. Alternatively, you may email us at [email protected]. Some communications (e.g. important account notifications and billing information) are considered transactional and are necessary for all RC Cook Insurance Agency, Inc. customers. You must cancel your RC Cook Insurance Agency, Inc. account to unsubscribe from these communications. To cancel your RC Cook Insurance Agency, Inc. account, please email us at [email protected]

LINKS:

Some of our sites provide links to third-party websites, such as those of our business partners and online advertising partners. While on these sites, RC Cook Insurance Agency, Inc. or its partners may collect information about you. Because RC Cook Insurance Agency, Inc. does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.

Notification of Changes

This policy is in effect as of May 27, 2016. If we decide to change our privacy policy, we will post those changes on all RC Cook Insurance Agency, Inc. Websites so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.